Q: What is AD Kiler?
A: AD Killer is a small, effective, and intelligent anti-ad software product that can remove annoying ad without human intervention by using artificial intelligent and intelligent agent technologies. This surfing companion features a smart engine that can identify possible ad and remove them even before you can see them.

Q: What's the different between other ad remove software?
A: Unlike other similar programs, AD Killer not only close the popup windows, but also block ad sites, remove banners, flash and image ads!

Q: Is AD Killer IE plug-in?
A: No. We think two much IE plug-in will conflict with each other, this may make IE instable, so we design it as execute file.
AD Killer donot use the hook or BHO tech. It monitor IE event by externals. We call it "Sink Event with IE", it's safe and stable.

Q: Some popup windows are closed before I can see them, some popup windows are closed after I can see them. How come?
A: We use two methods to ensure to close most popup windows. If the first method didnot block the popup window before you see them, then the second method close it after it pops up.

Q: Does AD Killer block the ad cookies?
A: Yes. If the "Kill ad urls and ad sites" option is checked, AD killer will block the ad sites' cookies.

Q: When I start AD Killer, it show message 'Connect failed, there has some crashed IExplorer threads. Please restart system and try again.', How come?
A: One or more IE windows are crashed. You need to restart your system and try again. If it still appear, I suggester you to re-install IExplorer.

Q: AD Killer made a mistake, it close one IE window that is not ad. How come?
A: The AD Killer intellect is good but it has not yet reached the power of human intellect. So it can make mistakes. Please find the site url in logs and double click it to add to exception urls. AD Killer will not close it again.

Q: How to disable AD Killer?
A: Method 1: Press the CTRL key or the CTRL+SHIFT keys combination to temporarily disable AD Killer. Method 2: Right-click the System Tray Icon, select the "set sensitivity" menu item, then select the "None (Disable)" sub-menu item.

Q: Will AD Killer work on Netscapte or Opera?
A: Not yet.

Q: I have more questions - who should I write to?
A: Please send your additional questions to support@softcows.com.